Grow your business using customer feedback
How often do you speak with your customers to gain feedback?
Many businesses sell a product or service to their customers and then leave them alone.
Whilst you may already be using customer surveys/feedback requests, what are you doing with the information?
Many companies I work with have files of surveys that are sat on a shelf gathering dust.
When I ask about negative feedback, they get indignant. In this 3 hour session 3 hour practical training session, full of good and bad real life examples, you will see how one company gained an extra £47,000 in sales by taking action from negative customer feedback.
Attend this 3 hour session to
- Discover the easy way to get customer feedback
- How to use feedback to grow your business
- Learn what to do when you get negative customer feedback
“This quote came from a customer and I think it is purely due to your drive, persistence and commitment to finding out what customers want”.
Their customer’s quote said "I think this is the best service I have ever come across … the team seems to know exactly what customers want”