Surveys & Feedback

Grow your business using customer feedback

How often do you speak with your customers to gain feedback?

Many businesses sell a product or service to their customers and then leave them alone.

Whilst you may already be using customer surveys/feedback requests, what are you doing with the information?

Many companies I work with have files of surveys that are sat on a shelf gathering dust.

When I ask about negative feedback, they get indignant. In this 3 hour session 3 hour practical training session, full of good and bad real life examples, you will see how one company gained an extra £47,000 in sales by taking action from negative customer feedback.

 

Attend this 3 hour session to

  • Discover the easy way to get customer feedback
  • How to use feedback to grow your business
  • Learn what to do when you get negative customer feedback

 


Customer Testimonial

“This quote came from a customer and I think it is purely due to your drive, persistence and commitment to finding out what customers want”.

Their customer’s quote said "I think this is the best service I have ever come across … the team seems to know exactly what customers want”

Customer Service Training

Marketing Plan

Surveys & Feedback

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